EPICAI

November 06, 2019 at 03:41PM

FCREG

Cora, the first digital customer assistant to be launched by a bank, is reaching out to customers in new ways – and new forms. JP McKenna, Innovation Lead for Personal Banking at NatWest and RBS, explains how she’s reshaping CX ‘Hey Google! Talk to NatWest Voice’ is how 500 customers are currently interrogating their bank in the first public trial of its kind by a UK high street name. They’re…

Source

EPICAI …

Selected by FCREG

press fcreg Search Web: EPICAI

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s